Delivery

UK and Northern Ireland Mainland Deliveries

All orders received before 2.00 pm (UK time) on a working day** will be processed that day using your chosen delivery option displayed on the shopping cart page and subject to stock availability. If we have any stock shortages or any problem with delivery to your address we shall notify you as soon as possible. 

Whilst every effort to complete delivery to you will be made, we will not be liable for any loss or damage to you by any delay in delivery completion. 

We use Royal Mail as our main UK delivery service. For UK mainland our aim is 2-5 working days for delivery. Northern Ireland, Ireland, The Isle of Man and some remote areas of Scotland may take longer. 

However, please be aware that Royal Mail post via 1st or 2nd class services can take up to 3 weeks to arrive in some cases. Occasionally Royal Mail do make mistakes and send parcels down the wrong postal channels, they then need to allow time for the item to come back to the correct destination.

We send a high quantity of packages out daily and a delivery time of 10-20 days can happen. For this reason Royal Mail will not undertake any claims for late or missing post until 20 working days (including Saturdays) has expired. So by choosing to purchase this item from us you are agreeing to allow Royal Mail the time they require to deliver the order.

Please do not contact us regarding standard orders until at least 15 days has passed as we will not be able to assist you - for tracked orders please refer to your account information.  

We will not accept any liability for failure to deliver any goods within a specified timescale or any damage caused by any events beyond our control. 

Upon receipt of your order please check all contents, any claims for damage or shortages must be reported within 24 hours otherwise no claims will be accepted.

** (Weekends, bank holidays and public holidays excluded)

Delivery Charges for UK Only

Royal Mail Standard UK Delivery (2-5* Working Days) £1.99

Royal Mail First Class Delivery (1-2* Working Days) £3.99

Next Day Guaranteed* before 1 pm £8.95

Parcelforce 48 (2-3 Working Days) £9.95

FREE Delivery available on all orders over £30

* Please follow the link below regarding extended delivery times on the services we offer.

Please see our current delivery information applicable during the current world health situation.

Europe & International 

We use tracked delivery for European and International countries, check your country here* Delivery times will vary but most couriers try to deliver three working days after posting to Western Europe, four working days after posting to Eastern Europe and postal subsidiaries (Islands and Principalities) and six working days after posting to the Rest of the World - these delivery times are not guaranteed and some areas may have require a customs check before releasing and goods which can add to these quoted delivery times.

International Delivery Charges

Royal Mail Tracked from £9.95 up to 0.5kg, £12.45 up to 2kg in weight

VAT and Customs

If you order for international delivery then your receiving country may add additional VAT, Sales Tax and or Customs import Duties. We will not be responsible for any extra charges and we ask that you check with your local taxation office before placing any order to find out your potential liability. 

* We have removed all countries listed temporarily due to Brexit but will be re-adding as soon as available. Please contact us for more information if your country is not listed at the checkout.