Cookies

What are cookies?

A cookie is a small file of text information that is stored on your internet browser or the hard drive of your computer or mobile device when you first visit our site.

We use cookies to:

  • distinguish you from other users of our website
  • enable us to recognise your device so you don't have to give the same information several times during one task
  • recognise when you have given your username and password so that you don't need to do it for every web page that you visit
  • measure how many people use our website

Certain cookies may contain personal information, for example if you login but do not log out in the same session a cookie will store your username and password for your next visit, however we do not store any personally identifiable information such as credit card details in the cookies we create.

Most cookies will not collect information that personally identifies you instead they will collect more general information such as how a user arrived at and used our website, or a user's general location. Cookies cannot harm your computer and cannot contain any Malware. 

Our Cookie Policy

We use some cookies that are required for the operation of our website however we do not use cookies in our shopping cart instead of cookies, we use your browser`s local storage:

      For unregistered customer the following information is stored:

      - the number of items in the shopping cart

      - the preferable category layout

      - the ID of the opened shopping cart

      If a product is added to the shopping cart, the local storage will also contain:

      - a list of those products added to cart

      - your address which is automatically detected by IP

      When you go to the checkout, the local storage will have:

      - the billing and the delivery address entered during checkout

      If you have created an account or have logged in, it will also have:

      - a shopping cart session token

      -no sensitive information such as your name, address or payment details are stored.

We also use analytical cookies to allow us to recognise and count the number of visitors to this website and see how our visitors move around the website when they are using it. 

Cookie Name
   Cookie Description
  Cookie Expiry Time
_utma
  Google Analytics tracks the number of visits you make to this site and the time of the first, the previous and the current visit you make. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
  2 Years
_utmb
  Google Analytics tracks your activity on our site per session - the cookie takes a timestamp of the exact moment in time when a visitor enters a site.
  30 Minutes
       
_utmc  Google Analytics cookie may be set for backwards compatibility.
  End of Session
       
_utmz
  

Google Analytics tracks the type of site you have come from before visiting our site; for example, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link.

  6 Months
       
_atuvc
  Created by AddThis on the client side in order to make sure the user sees the updated count if they share a page and return to it before the share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behavior for users.
  2 Months
       
 wooTracker  This is similar to Google Analytics and tracks a visitor's activity across pages on the website. Expires: Two years after the final update.   2 Years
       
__tawkuuid

This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier.



10 Years
       
__cfduid  Used by the content network, Cloudflare, to identify trusted web traffic.  1 Year
       
 PHPSESSID  To store a simple message when a form is submitted that can be displayed on a different page. If an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission. When an enquiry form is submitted successfully, a message is stored and presented to the user thanking them for their enquiry.   End of Session


If cookies are disabled on your computer it will mean that your shopping experience on our website will be limited to browsing and researching and you won't be able to add products to your basket and buy them.


Managing your cookies

Here is a guide to enable or disable cookies on the most popular internet browsers:


     

Mozilla Firefox for Windows PC or MAC OS 

  • Click on 'Tools' at the top of your browser window and select Options
  • Then select the Privacy icon
  • Click on Cookies, then select 'allow sites to set cookies'

     

Google Chrome for Windows PC or MAC OS 

  • Click on 'Tools' at the top of your browser window and select Options
  • Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
  • Now select 'Allow local data to be set'

     

Microsoft Internet Explorer on MAC OS 

  • Click on 'Explorer' at the top of your browser window and select 'Preferences' options
  • Scroll down until you see 'Cookies' under Receiving Files
  • Select the 'Never Ask' option

       

Microsoft Internet Explorer on Windows PC 

  • Click on 'Tools' at the top of your browser window and select 'Internet options' , then click on the 'Privacy' tab
  • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  • Settings above Medium will disable cookies

     

Safari on MAC OS 

  • Click on 'Safari' at the top of your browser window and select the 'Preferences' option
  • Click on 'Security' then 'Accept cookies'
  • Select the 'Only from site you navigate to'

      

Safari on Windows PC  

  • Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  • Click on 'Security', check the option that says 'Block third-party and advertising cookies'
  • Click 'Save' 

      

Opera on MAC OS 

  • Click on 'Menu' at the top of your browser window and select 'Settings'
  • Then select 'Preferences', select the 'Advanced' tab
  • Then select 'Accept cookies' option on

      

Opera on Windows PC 

  • Go to Tools in the main menu
  • Go to Preferences at the bottom of the File menu (or press Alt+P to access them directly).
  • Click Privacy and select one of the available options

      

Netscape on MAC OS  

  • Click on 'Netscape' at the top of your browser window and select the 'Preferences' option
  • Scroll down until you see cookies under 'Privacy & Security'
  • Select 'Enable cookies for the originating web site only'