UK and Northern Ireland Mainland Deliveries
All orders received before 4:00 pm (UK time) on a working day** will be processed that day using your chosen delivery option displayed on the shopping cart page and subject to stock availability. If we have any stock shortages or any problem with delivery to your address we shall notify you as soon as possible.
Whilst every effort to complete delivery to you will be made, we will not be liable for any loss or damage to you by any delay in delivery completion.
We use Royal Mail as our main UK delivery service. For UK mainland our aim is 2-5 working days for delivery. Northern Ireland, Ireland, The Isle of Man and some remote areas of Scotland may take longer.
However, please be aware that Royal Mail post via 1st or 2nd class services can take up to 3 weeks to arrive in some cases. Occasionally Royal Mail do make mistakes and send parcels down the wrong postal channels, they then need to allow time for the item to come back to the correct destination.
We send a high quantity of packages out daily and a delivery time of 10-20 days can happen. For this reason Royal Mail will not undertake any claims for late or missing post until 20 working days (including Saturdays) has expired. So by choosing to purchase this item from us you are agreeing to allow Royal Mail the time they require to deliver the order.
Please do not contact us regarding standard orders until at least 15 days has passed as we will not be able to assist you - for tracked orders please refer to your account information.
We will not accept any liability for failure to deliver any goods within a specified timescale or any damage caused by any events beyond our control.
Upon receipt of your order please check all contents, any claims for damage or shortages must be reported within 24 hours otherwise no claims will be accepted.
** (Weekends, bank holidays and public holidays excluded)
Delivery Charges for UK Only
Royal Mail Standard UK Delivery (2-5* Working Days) £1.99
Royal Mail First Class Delivery (1-2* Working Days) £3.99
Royal Mail Next Day Guaranteed* before 1 pm £8.95 (Signed for service, please ensure that you are able to take delivery, we will not accept claims for none delivery if no one is at home)
Parcelforce 48 (2-3 Working Days) £9.95
Evri Next Day from £3.99 (Next day orders MUST be received by 10:00 am for same day dispatch)
FREE Delivery available on all orders over £30
Royal Mail Strike Information 2022 (Update 28th December)
Royal Mail will continue to accept, prioritise and deliver as many Special Delivery Guaranteed items as resources allow during industrial action. They cannot however guarantee delivery by 9am or 1pm next day for items sent during periods of industrial action. They are therefore suspending the delivery guarantee for items posted whilst industrial action is taking place. We will not be able to allow claims for items posted during industrial action which are not delivered on time.
There are currently no official strike days confirmed and services should be running as expected. We want to reassure you we will endeavour to dispatch items as soon as possible and do everything we can to minimise disruption and keep our services running normally and we hope you will continue to support us. We may use an alternative couriers at our discretion if this helps the delivery process.
As this is an ongoing dispute we will try to keep this page updated when information is available to us. Please also be aware that the Royal Mail strikes have had an adverse effect on other couriers and deliveries already in the system may be delayed and are beyond our control.
Europe & International
We are not currently delivering to Europe and International destinations.